![]() Please remember, the Department of State cannot accept files that have been “zipped. There is also third-party compression software available, both at no cost and for purchase. How do I repair the equipment Thanks 6 people had this problem. Look on the “Help” tool in your computer operating system for more information on what is available to you. Black vertical line on scans Go to solution MrsPhilli Apprentice Options 09-10-2013 06:45 PM I have an ImageClass mf4370dn and it suddenly has a black vertical line that is printing when I scan a document. This option is often found under “File” or “Save,” or appears when you right-click on a file name in a navigation screen. Most computer operating systems include an option to compress a file. Look for scratches, tiny spots and marks of any sort. There can also be a strip of transparent plastic on which there can be a mark or smudge. You will want to carefully and fully clean the glass in the ADF scanning area. The scanning light sits in this area when using the ADF. However, not all file types are easily compressed. The ADF roller is located on the left and underside of your lid. This not only allows the file to take up less space on your hard drive but also means it can be uploaded or e-mailed much faster. Type or use a pen to complete forms and sign them by pen to ensure the writing can be seen on your scan.Ĭompression means saving your document in a smaller file size. Keep in mind this means the saved file will be larger and you may need to compress the file before you upload it. If you cannot read the scanned document, re-scan it at a higher resolution. Most scanning programs offer a preview function so you can make sure the document is easily read. “Zipped” files, modifiable PDFs, or password-protected files will not be accepted. If the document size is more than 2 MB, compress the file. Scan and upload your multiple page document, such as your I-864, as one file. Black vertical lines when copying or scanning 1. Check your equipment manual for recommended products, and be sure to avoid abrasive cleaners. jpegĮach individual file (scanned document) must be no larger than 2 MB (megabytes). If you've confirmed that lines or smudges are caused by your device, it's time for a little basic cleaning. ![]() In order to ensure your case does not experience delays in processing, follow these guidelines when scanning your documents:Īcceptable file types include .pdf (preferred). If you do, you will delay the processing of your case and risk losing any documents you send. ![]() Unless specifically directed to do so by the National Visa Center (NVC) please do not mail any documents to NVC. Note: If you choose to use a public computer, be sure to delete your scanned documents once you have finished uploading them. If you do not have access to these, common places with this type of equipment are libraries, community centers, internet cafés, and copy shops. In order to scan your documents, you will need access to a computer and scanner or a smartphone with an internet connection. Once you have collected all the necessary documents, you must scan and save them.
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